Changes To Your Bin Collections

We recently introduced a new waste and recycling service, which means a change in how often we collect your bins.

Big Bin and Little Bin collections

As part of the new service, your Big Bin (recycling) and Little Bin (rubbish) will be collected on alternate weeks.  

You will still get a weekly collection: Big Bin (recycling) one week and your Little Bin (rubbish) the next.  

Improved food waste collection service

We improved the weekly food waste collection service by offering a larger 23 litre food waste container, which we will collect every week. You can still use your 12 litre food waste container, if you prefer. 

What you can do

Make the most of the food waste service 

Over 30,000 households already use the food waste scheme. Food waste is collected weekly and the new, enhanced, service gives you a choice in the size of food container.

  • You can use the 12 litre you already have or the new, larger, 23 litre food waste container. This will be collected weekly. Apply for a 23 litre food waste container
  • Use your food waste bin to reduce the amount of waste in your Little Bin (rubbish bin).

Ask for an extra recycling bin

You can apply for an extra recycling bin if you need more space to recycle

Ask for an assessment for an extra rubbish bin 

You can ask for an assessment for an additional rubbish bin if you have:

  • five or more permanent occupants in your household
  • two or more children in nappies
  • a medical condition that generates extra waste.

If you have any further queries, take a look at our frequently asked questions.


Contact Us


General Enquiries

01202 451199


Customer Services Centre

St Stephens Road


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