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If you’re on a low income, housing benefit can help you pay your rent. If you’re currently claiming, you can view your account online
The Benefit Calculator can give you an idea of what Housing Benefit or Council Tax reduction you could be entitled to.
You can make a claim online or use the Benefit Calculator to see how much you're entitled to.
We can accept electronic evidence such as digital photos, scanned images and email documents to support new claims and changes in circumstances.
You can view your account on our online portal. You can see what payments you've made and how much you need to pay.
You can receive a Local Housing Allowance if you live in private rented accommodation and claim Housing Benefit.
Housing Benefit is normally paid 4 weekly in arrears directly into your bank account. Please see below for the payment dates.
You can receive a discretionary payment if your housing benefit or council tax reduction doesn't cover your rent or council tax. Apply here.
There are some circumstances where Students in Bournemouth can claim Housing Benefit if they meet certain criteria.
If you have been abroad and want to claim benefits there are procedures in place to assess your claim.
If your claim changes and you receive too much benefit, you will have to pay an overpayment of benefit.
Your tenants may choose to have their housing benefit paid to you if they aren't under the Local Housing Allowance scheme.
Housing Benefit and Council Tax Reduction forms available online. If you can't claim online please contact us to discuss your options.
You can contact the Citizens' Advice Bureau and other government organisations for help about benefits and council tax.
Customer Services Centre
St Stephens Road